Skills:

Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes.
Ability to analyze data, identify trends, and draw meaningful conclusions.
Proficiency in Microsoft Excel , Power Point , Word for data analysis and reporting .
Familiarity with data visualization tools like Tableau or Power BI.
Basic knowledge of SQL for querying databases.
Capability to create clear and comprehensive documentation, such as business requirements, process flows, and reports.
Effective time management to meet project deadlines.

Job Description :

Application maintenance support to build JD Edwards Functional track which includes Sales, Procurement, Inventory and Manufacturing.
Taken point of contact (POC) role which involves interaction with the key users on their queries and solving the issues on the critical situation.
Communicating with people at various levels and departments of business including end user community across multiple global locations.
Provide guidance and expertise to Support analysts in resolving very complex issues.
Interact with Business users throughout the lifecycle of the support call from initiation till closure.
Resolving all JDE level 2 Application Support calls logged thru Help desk.
The ability to work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements.
Developing innovative solutions for operational and strategic changes, which is a business analyst's primary role.
Functional specs preparation, analysing the client's requirement, solving day to day issues, making developer understand the functional specifications.